🔒 Privacy Policy

At Love Joy Products LLC, we respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information.

1. Information We Collect

  • Name, email, shipping address, and payment details when placing an order.
  • Data from cookies, analytics (Google Analytics, Facebook Pixel, TikTok Pixel).
  • Email sign-ups for newsletters and promotions.

2. How We Use Your Information

  • To process and deliver orders.
  • To send order confirmations, shipping updates, and promotions.
  • To improve website performance and user experience.

3. Marketing & Opt-Out

  • If you subscribe to our email list, you’ll receive promotions and updates.
  • You can unsubscribe at any time via the unsubscribe link.

4. Data Protection

  • We use industry-standard encryption for payments.
  • We do not sell or rent your personal data to third parties.

5. Your Rights

  • You may request access, correction, or deletion of your data.
  • Contact us via email for privacy requests.

📦 Shipping Policy

Shipping Coverage:

  • Currently shipping within the USA only.
  • International shipping will be available soon.

Processing & Delivery:

  • Orders processed within 1–3 business days.
  • Delivery times: 3–7 days domestic, 7–14 days international.

Shipping Costs:

  • Free shipping for orders over $130 USD.
  • Orders under $130: flat-rate shipping fee applies (calculated at checkout).

💳 Refund & Exchange Policy

Returns & Exchanges

  • Items must be returned within 14 days of delivery.
  • Only unopened and unused products in original packaging are eligible.
  • Due to hygiene reasons, opened beauty products cannot be returned.

Customer Responsibility

  • Customer pays return shipping costs.
  • We recommend using a tracked service for safe return.

Resolution

  • We offer exchanges as our standard policy.
  • Refunds may be considered in rare cases, at our discretion.